Our Divisions
We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.
- Retirement & Superannuation Solutions
- Corporate Markets
- Technology & Operations
- Link Group EMEA
Link Group's Retirement & Superannuation Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients, servicing an underlying stakeholder base of approximately 10 million superannuation account holders. We support clients across all superannuation fund sectors including government, industry, retail and corporate.
By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation fund administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.
Our Retirement & Superannuation Solutions team will work with you every step of the way, helping clients achieve superior outcomes through effective solutions.
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Core administration services
- Data management
- Member communication
- Contribution processing
- Statement processing
- Call centre operation
- Client accounting
- Insurance claim administration
- Online portals for members and employers
- APRA reporting
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Value-added services and trustee services
- Predictive data analytics: a range of solutions aimed at understanding member and employer behaviour. These services are delivered to Retirement & Superannuation Solutions clients by Empirics, which is part of Link Group's Technology & Operations division. The insights generated by these services assist clients with targeted marketing, member retention and member engagement
- Integrated clearing house: simplifies contribution plans for employers by allowing them to pay to all employee superannuation funds with a single payment. This service is provided by Super Clearing House online in partnership with a leading Australian financial institution
- Link Advice: a financial planning service provider that supports superannuation fund members to take charge of their financial future through targeted financial advice;
- Direct investment options: a flexible feature that provides superannuation fund members with the capability to invest in ASX300 shares, Exchange Traded Funds and term deposits
- Trustee services: services relating to the provision of data and record keeping. This enables superannuation fund trustees to access all interactions with superannuation fund members and employers in order to accurately fulfil their reporting obligations with regulators
Link Group's Corporate Markets division provides its clients a comprehensive corporate markets offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, and employee share plans. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate from offices in eleven countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe.
Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology & Operations division.
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Shareholder management and analytics
- A global leader in the provision of a comprehensive suite of services, including share ownership analysis, market intelligence, investor communication and shareholder management technology
- Provides integrated data products through its proprietary platform
Locations
- A&NZ
- Europe
- Middle East
- Africa
- Asia
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Stakeholder engagement
- A leading provider of proxy solicitation, bond transactions management and communications, and solutions related to insolvencies (e.g. processing and maintaining records)
Locations
- A&NZ
- Europe
- Middle East
- Africa
- Asia
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Share Registry
Link Market Services
Link Intime
PNG Registries
- A leading global provider of registry management services
- Incorporates core register maintenance, treasury, meetings, capital market services and multi-channel investor communications
- Connecting clients globally to over 25 million individual shareholders
Locations
- A&NZ
- Europe
- United Kingdom
- Middle East
- Africa
- Asia
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Employee share plans
- A leading administrator of Australian employee share plans for businesses listed locally and overseas
- Key technology includes a global employee share plan platform and issuer reporting portal
- Services include design and administration, reporting, trustee services and share trading
Locations
- Australia
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Company secretarial
- Australian incorporated legal practice offering clients corporate and commercial legal services, company secretarial services and corporate administration solutions
- The services complement Link Group's broader Corporate Markets offering
Locations
- Australia
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Managed Funds Outsourcing
- A specialist provider of outsourced middle and back office administration, fund accounting services and custodial and unit registry services
- Providing services to fund managers, trustees and listed investment companies
Locations
- Australia
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Insolvency Solutions
Provider of competitive, tailored solutions for all types of appointments with secure and efficient delivery
At Link Group, we use our dedicated Technology & Operations division to manage data, analyse information and use innovative technology to provide our clients with end to end solutions, as well as a range of value-added services.
Our continued investment in our proprietary technology platforms allows us to automate wealth management workflows, manage large consumer and member bases or provide insights through predictive analytics.
By focussing on product and service innovation, our Technology & Operations division has evolved to become an innovative provider of solutions, identifying and anticipating the needs of clients across Link Group.
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Superannuation fund administration platform
Our proprietary superannuation fund administration platform delivers clients efficient end-to-end administration functions.
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Share registry and database management
Link Group's proprietary registry platform manages and maintains share records for listed companies.
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Shareholder management and analytics
Our proprietary shareholder management and analytics platform connects issuers to their stakeholders. Core functions include share register analysis and investor communications services.
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In-house fund administration software
Provided by SyncSoft, this software is used primarily by superannuation funds that do not fully outsource their administration services to a third party.
Link Group licences this software to third parties.
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Data analytics
Provided by Empirics, our market leading data integration and analytics solution is used primarily by superannuation fund clients but with application to other sectors.
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Digital solutions
Web-based and mobile-based communications and related services platforms.
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Digital communications
Link DigiCom specialises in direct engagement with our clients' stakeholders for both essential and marketing communication campaigns.
Link Group EMEA works in partnership internationally with almost 7,000 clients providing the infrastructure through which assets are secured or deployed in both regulated and unregulated markets throughout the UK and Europe. Through Link Group EMEA, we deliver over 70 closely aligned services, helping capital flow through the financial markets by processing £45bn of payments annually; and protecting and safeguarding more than £600bn held in funds, entities and other instruments.
Our clients rely on us to provide robust & agile technology, combined with relevant, accurate & timely industry knowledge & expertise. Our clients often procure multiple services from us and our approach and execution success has enabled us to build market leading positions across all of our business lines:
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Link Market Services
- Share registration, share plans services and treasury solutions to corporate clients;
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Link Fund Solutions
- Third-party administration and transfer agency services to asset managers and a variety of investment funds;
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Banking & Credit Management
- Loan Origination & Servicing, debt work-out, compliance & regulatory oversight
Today Link Group is a market leading provider of technology-enabled administration solutions, with over 7,000 employees working across 17 jurisdictions, and our clients include some of Australia's largest superannuation funds and the world's largest corporations.
John McMurtrie
Managing Director
Today Link Group is a market leading provider of technology-enabled administration solutions, with some 7,000 employees working across 17 countries, and our clients include some of Australia's largest superannuation funds and the world's largest corporations.
John McMurtrie
Managing Director
Today Link Group is a market leading provider of technology-enabled administration solutions, with some 7,000 employees working across 17 countries, and our clients include some of Australia's largest superannuation funds and the world's largest corporations.
John McMurtrie
Managing Director
Today Link Group is a market leading provider of technology-enabled administration solutions, with some 7,000 employees working across 17 countries, and our clients include some of Australia's largest superannuation funds and the world's largest corporations.
John McMurtrie
Managing Director
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