Our Divisions
We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.
- Fund Administration
- Corporate Markets
- Technology & Innovation
- Asset Services
Link Group's Fund Administration division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients, servicing an underlying stakeholder base of approximately 10 million superannuation account holders. We support clients across all superannuation fund sectors including government, industry, retail and corporate.
By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive fund administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.
Our Fund Administration team will work with you every step of the way, helping clients achieve superior outcomes through effective solutions.
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Core administration services
- Data management
- Member communication
- Contribution processing
- Statement processing
- Call centre operation
- Client accounting
- Insurance claim administration
- Online portals for members and employers
- APRA reporting
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Value-added services and trustee services
- Predictive data analytics: a range of solutions aimed at understanding member and employer behaviour. These services are delivered to Fund Administration clients by Empirics, which is part of Link Group's Technology & Innovation division. The insights generated by these services assist clients with targeted marketing, member retention and member engagement
- Integrated clearing house: simplifies contribution plans for employers by allowing them to pay to all employee superannuation funds with a single payment. This service is provided by Super Clearing House online in partnership with a leading Australian financial institution
- Link Advice: a financial planning service provider that supports superannuation fund members to take charge of their financial future through targeted financial advice;
- Direct investment options: a flexible feature that provides superannuation fund members with the capability to invest in ASX300 shares, Exchange Traded Funds and term deposits
- Trustee services: services relating to the provision of data and record keeping. This enables superannuation fund trustees to access all interactions with superannuation fund members and employers in order to accurately fulfil their reporting obligations with regulators
Link Group's Corporate Markets division provides its clients a comprehensive corporate markets offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, and employee share plans. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate from offices in eleven countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe.
Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology & Innovation division.
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Shareholder management and analytics
- A global leader in the provision of a comprehensive suite of services, including share ownership analysis, market intelligence, investor communication and shareholder management technology
- Provides integrated data products through its proprietary platform
Locations
- A&NZ
- Europe
- Middle East
- Africa
- Asia
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Stakeholder engagement
- A leading provider of proxy solicitation, bond transactions management and communications, and solutions related to insolvencies (e.g. processing and maintaining records)
Locations
- A&NZ
- Europe
- Middle East
- Africa
- Asia
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Share Registry
Link Market Services
Link Intime
PNG Registries
- A leading global provider of registry management services
- Incorporates core register maintenance, treasury, meetings, capital market services and multi-channel investor communications
- Connecting clients globally to over 25 million individual shareholders
Locations
- A&NZ
- Europe
- United Kingdom
- Middle East
- Africa
- Asia
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Employee share plans
EPS
- A leading administrator of Australian employee share plans for businesses listed locally and overseas
- Key technology includes a global employee share plan platform and issuer reporting portal
- Services include design and administration, reporting, trustee services and share trading
Locations
- Australia
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Company secretarial
- Australian incorporated legal practice offering clients corporate and commercial legal services, company secretarial services and corporate administration solutions
- The services complement Link Group's broader Corporate Markets offering
Locations
- Australia
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Managed Funds Outsourcing
- A specialist provider of outsourced middle and back office administration, fund accounting services and custodial and unit registry services
- Providing services to fund managers, trustees and listed investment companies
Locations
- Australia
Link Group's Asset Services division works in partnership internationally with almost 7,000 clients providing the infrastructure through which assets are secured or deployed in both regulated and unregulated markets throughout the UK and Europe. Through Link Asset Services, we deliver over 70 closely aligned services, helping capital flow through the financial markets by processing £45bn of payments annually; and protecting and safeguarding more than £600bn held in funds, entities and other instruments.
Our clients rely on us to provide robust & agile technology, combined with relevant, accurate & timely industry knowledge & expertise. Our clients often procure multiple services from us and our approach and execution success has enabled us to build market leading positions across all of our business lines:
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Link Market Services
- Share registration, share plans services and treasury solutions to corporate clients;
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Link Fund Solutions
- Third-party administration and transfer agency services to asset managers and a variety of investment funds;
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Corporate & Private Client Services
- Finance & Accounting, Company Secretarial, Entity Management, Outsourcing Services
- Trust & Company Services, including Inter-Generational Transfers
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Banking & Credit Management
- Delivered through the Asset Services brand
- Loan Origination & Servicing, debt work-out, compliance & regulatory oversight
Today Link Group is a market leading provider of technology-enabled administration solutions, with over 7,000 employees working across 17 jurisdictions, and our clients include some of Australia's largest superannuation funds and the world's largest corporations.
John McMurtrie
Managing Director
Today Link Group is a market leading provider of technology-enabled administration solutions, with some 7,000 employees working across 17 countries, and our clients include some of Australia's largest superannuation funds and the world's largest corporations.
John McMurtrie
Managing Director
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