Our Divisions

We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.

  • Fund Administration
  • Corporate Markets
  • Information, Digital & Data Services

Link Group's Fund Administration division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients, servicing an underlying stakeholder base of over 10 million superannuation account holders. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive fund administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.

Our Fund Administration team will work with you every step of the way, helping clients achieve superior outcomes through effective solutions.

  • Core administration services
    • Data management
    • Member communication
    • Contribution processing
    • Statement processing
    • Call centre operation
    • Client accounting
    • Insurance claim administration
  • Value-added services and trustee services
    • Predictive data analytics: a range of solutions aimed at understanding member and employer behaviour. These services are delivered to Fund Administration clients by Empirics, which is part of Link Group's Information, Digital & Data Services. The insights generated by these services assist clients with targeted marketing, member retention and member engagement
    • Integrated clearing house: simplifies contribution plans for employers by allowing them to pay to all employee superannuation funds with a single payment. This service is provided by Super Clearing House online in partnership with a leading Australian financial institution
    • Money Solutions: a financial planning service provider that supports superannuation fund members to take charge of their financial future through targeted financial advice;
    • Direct investment options: a flexible feature that provides superannuation fund members with the capability to invest in ASX300 shares, Exchange Traded Funds and term deposits
    • Trustee services: services relating to the provision of data and record keeping. This enables superannuation fund trustees to access all interactions with superannuation fund members and employers in order to accurately fulfil their reporting obligations with regulators

Link Group's Corporate Markets division provides its clients a comprehensive corporate markets offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, and employee share plans. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate from offices in eleven countries throughout Australasia, Asia, Africa, the Middle East and Europe.

Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Information, Digital & Data Services division.

  • Shareholder management and analytics

    Orient Capital

    • A global leader in the provision of a comprehensive suite of services, including share ownership analysis, market intelligence, investor communication and shareholder management technology
    • Provides integrated data products through its proprietary platform

    Locations

    • A&NZ
    • Europe
    • Middle East
    • Africa
    • Asia
  • Stakeholder engagement

    D.F. King
    Orient Capital

    • A leading provider of proxy solicitation, bond transactions management and communications, and solutions related to insolvencies (e.g. processing and maintaining records)

    Locations

    • A&NZ
    • Europe
    • Middle East
    • Africa
    • Asia
  • Share and unit registry

    Link Market Services
    Link Intime
    PNG Registries
    registrar services

    • A leading global provider of registry management services
    • Incorporates core register maintenance, treasury, meetings, capital market services and multi-channel investor communications
    • Connecting clients globally to over 25 million individual shareholders

    Locations

    • A&NZ
    • Europe
    • Middle East
    • Africa
    • Asia
  • Employee share plans

    EPS

    • A leading administrator of Australian employee share plans for businesses listed locally and overseas
    • Key technology includes a global employee share plan platform and issuer reporting portal
    • Services include design and administration, reporting, trustee services and share trading

    Locations

    • Australia
  • Company secretarial

    Company Matters

    • Australian incorporated legal practice offering clients corporate and commercial legal services, company secretarial services and corporate administration solutions
    • The services complement Link Group's broader Corporate Markets offering

    Locations

    • Australia

At Link Group, we use our dedicated Information, Digital & Data Services division to manage data, analyse information and use innovative technology to provide our clients with end to end solutions, as well as a range of value-added services.

Our continued investment in our proprietary technology platforms allows us to automate wealth management workflows, manage large consumer and member bases or provide insights through predictive analytics.

By focussing on technology and innovation, our Information, Digital & Data Services division has evolved to become an innovative provider of solutions, identifying and anticipating the needs of clients across Link Group.

  • Fund administration platform

    Our proprietary fund administration platform delivers clients efficient end-to-end administration functions. The platform was developed in-house and is continuously improved to ensure Link Group can retain a competitive advantage.

  • Share registry and database management

    Link Group's proprietary registry platform manages and maintains share records for listed companies.

  • Shareholder management and analytics

    Our proprietary shareholder management and analytics platform connects issuers to their stakeholders. Core functions include share register analysis and investor communications services.

  • In-house fund administration software

    Provided by SyncSoft, this software is used primarily by superannuation funds that do not fully outsource their administration services to a third party.

    Link Group licences this software to third parties.

  • Data analytics

    Provided by Empirics, our market leading data integration and analytics solution is used primarily by superannuation fund clients but with application to other sectors.

  • Digital solutions

    Web-based and mobile-based communications and related services platforms.

  • Digital communications

    Manages and coordinates client's communication campaigns.

Today Link Group is a market leading provider of technology-enabled administration solutions, with some 4,300 employees working across 11 countries, and our clients include some of Australia's largest superannuation funds and the world's largest corporations.

John McMurtrie
Managing Director

Today Link Group is a market leading provider of technology-enabled administration solutions, with some 4,300 employees working across 11 countries, and our clients include some of Australia's largest superannuation funds and the world's largest corporations.

John McMurtrie
Managing Director

Today Link Group is a market leading provider of technology-enabled administration solutions, with some 4,300 employees working across 11 countries, and our clients include some of Australia's largest superannuation funds and the world's largest corporations.

John McMurtrie
Managing Director

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